FirstBank Vista Branch
Jamie Stanton – Branch Manager
1779 Highway 7
Erie, CO 80516
1.Tell us about your business.
FirstBank provides a wide variety of products and services to meet both personal and business needs. Anything from starter accounts for your children to a variety of lending opportunities including mortgages and business loans. Thanks to FirstBank’s 10+ years of record growth, we have the capital to help more customers buys houses and grow businesses.
2. When, why and how did you start your business?
FirstBank was established February 28, 1963; FirstBank Erie opened October 12, 1965 and relocated to our current location on May 2, 2018.
3. Give us an example of a time you went above and beyond to provide good customer service.
At FirstBank, Banking for good is our primary focus. Banking for good is doing our best to do right by our customers, communities and employees.
Banking is a human, relationship-driven experience
Our customers are more than a series of numbers – we share their goals
Our Oﬀicers are not paid on commission – they are encouraged to cultivate long term relationships and will serve as dedicated contacts throughout the lending process
Our 24/7 customer service line is staﬀed by real bankers – not automated systems – to provide customers with quick and easy access to account support
Since 2000, FirstBank has contributed over $60 million and countless hours to charitable organizations and volunteer eﬀorts.
FirstBank supports over 700 nonprofit organizations that help improve access to education, aﬀordable housing, and stimulate economic growth
All FirstBank employees have 16 hours of Volunteer Time Oﬀ (VTO) per year
Most FirstBank Oﬀicers serve on local, nonprofit boards
Denver Business Journal’s Giving Guide recognized FirstBank as a top philanthropic organization. FirstBank has helped Colorado Gives Day and Arizona Gives Day raise more than $195 million for local nonprofits
We promote business customers in our ads, on our social channels, and we partner with them for various events and promotions
We believe that happy employees create good customer experiences and positive contributions to the community.
We help more than 2,800 employees lead progressive careers.
Our employees are owners with a vested interest in the success and wellbeing of our customers
All employees receive a financial stake in the bank’s success as stock owners via our Employee Stock Ownership Plan
We oﬀer professional training and continuing education for our team members and their families
FirstBank has contributed millions for tuition reimbursement and prof
FirstBank covers up to $12K of tuition for children of employees and $3K of tuition per calendar year for employees
We promote from within.
One-third of the bank’s workforce has been with FirstBank 10 years or more.
4. Give us an example of a time an Erie-based business went above and beyond to provide YOU with good customer service.
The Erie Police department has been wonderful to us. Ventker Media has really helped us with regional advertising and marketing.
5. Where is your favorite place to eat in Erie?
Go see Judy at Gaucho De Argentina!
6. Tell us about a chamber event you enjoyed and found memorable - and why.
We really enjoy volunteering at all of the events the Chamber puts on however the Concert in the Park has been a really enjoyable way for us to meet a lot of members of the community.
7. What's something few people know about you or your business?
As part of our ongoing marketing campaigns, FirstBank has highlighted actual local businesses within the campaigns as a way to help them grow and spotlight their businesses.
8. How has joining the Chamber benefited you?
We have been able to cultivate relationships with various residents and businesses within our community.